The company strictly adheres to laws and standards including the Product Quality Law of the People's Republic of China, the Consumer Rights Protection Law of the People's Republic of China, IATF 16949:2016 (Quality Management System Requirements for the Automotive Industry), and applicable local laws, regulations, and industry standards in its operational regions. It has established a quality management system covering the entire process from R&D, procurement, production, delivery, to service. This is supported by the implementation of core management documents such as the New Product Design and Development Control Procedure, Supplier Control Procedure, Customer Satisfaction Control Procedure, Customer Complaint Handling Procedure, Risk and Opportunity Control Procedure, and the Product Recall Management System. Together, they form a closed-loop management mechanism characterized by clear responsibilities, established procedures, and traceable records, effectively safeguarding product quality and safety, customer rights, and corporate compliance.
In strict accordance with laws and regulations such as the Product Quality Lawand the Regulations on the Management of Defective Product Recalls, the company has formulated the Product Recall Management System. This system standardizes the tiered response, traceability, handling, and closed-loop rectification for delivered defective products, ensuring timely and thorough recalls in the event of quality risks to minimize potential harm to customers and negative social impact. During the reporting period, the company had no product recalls.
The company seizes opportunities arising from market demand for high-quality products and services. Through innovation and technological upgrades, it continuously enhances competitiveness and consolidates its market position. During the reporting period, by deeply identifying and improving risks related to foreign matter in production lines, enhancing the level of magnetic foreign matter in raw and auxiliary materials, and replacing metallic foreign matter materials in production lines with non-metallic ones, the average magnetic foreign matter level in the company's high-nickel precursor materials has stabilized below 0.5 ppb, entering the industry's uncharted territory of quality.